“It had been years since our agency last engaged in strategic planning, and past experiences left me hesitant. From the very beginning, Precious at Ciel Strategic Innovations listened deeply to our concerns and what we truly wanted from the process. She took the time to understand our goals, then created a clear and detailed action plan that included every level of staff. Her facilitation was thoughtful, engaging, and effective—every meeting felt purposeful and productive. With Precious and her team’s guidance, we not only developed a 3-year strategic plan embraced by all staff, but we also grew our capacity by adding two new positions. The ongoing check-ins and the built-in one-year follow-up have been invaluable, giving us the space to reflect, celebrate progress, and stay accountable. This process has transformed how our team moves forward together.”

Jordan Knoke, Public Health Supervisor 

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